We hope you are completely satisfied with your Spy-Fy products. If you change your mind regarding your order for any reason, we will happily help you in find a suitable solution. We offer a 180 day return period on all of our products. Before placing an order and returning any products, please make sure that you have read our Return Policy outlined below. If any items are returned that do not meet our return policy conditions the customer will be notified and the payment will not be refunded.
- Product(s) must be returned within 180 days of receiving the order
- The customer must return the product(s) in the same condition as it was received (new and unused*). Where possible, please also keep the packaging in tact.
- In the case that the customer changes their mind or has ordered the wrong product(s), the customer will bare the return shipment costs and will only be refunded the product price (minus the initial shipping costs).
- In the unlikely event that the customer receives a damaged or defect product(s), the customer must return the product(s) and will;
(1) receive a new order of the product(s) free of charge
(2) be refunded the product price and both shipment costs.
- Spy-Fy is not liable for the loss of product(s) being returned. We encourage you to return your product(s) via registered or traceable postal services and take not of your tracking number.
*Spyslide® Webcam Cover- Opened packaging and/or used but not satisfied?
If your Spyslide Webcam Cover does not function as you expected it to, or you have had issues with the application on your laptop, please get in touch with us via firstname.lastname@example.org and let us know how we can help. If the Spyslide’s are defect, we will send you a new order immediately.